Legal & Trust Center

Legal Hub

Every legal, compliance, and trust document in one place — written in plain language alongside precise legal definitions so you know exactly where you stand.

Legal

Privacy Policy

What data EngageIQ collects, why, how it is used, your rights, and the controls available to you.

15 sections
Legal

Terms of Service

The rules governing use of the platform: acceptable use, billing, IP, liability, and dispute resolution.

21 sections
Legal

Cookie Policy

Every cookie and tracking technology we use, its purpose, duration, and how to manage your preferences.

10 sections
Compliance

Acceptable Use Policy

Prohibited content, email-sending standards, deliverability thresholds, enforcement actions, and abuse reporting.

10 sections
Compliance

Anti-Spam Policy

List acquisition standards, SPF/DKIM/DMARC requirements, bounce and complaint thresholds, and enforcement.

11 sections
Privacy & Compliance

GDPR & Data Processing

Controller/processor roles, lawful bases, data subject rights, DPA process, and international transfer mechanisms.

12 sections
Privacy & Compliance

Subprocessors

The complete list of every third-party sub-processor, the data they access, their location, and how to object.

9 sections
Trust & Security

Security Overview

Infrastructure, encryption, access controls, monitoring, compliance frameworks, and responsible disclosure.

11 sections
Platform

System Status

Real-time component health, uptime targets, scheduled maintenance windows, and incident history.

7 sections
Product

Changelog

Every platform release — features, improvements, bug fixes, security patches, and breaking changes.

v0.9 – v1.3
Support

Contact Us

Every channel to reach EngageIQ — support, sales, security, legal, billing, and abuse — with response-time SLOs.

9 departments

Need something not listed here?

Enterprise DPA, subprocessor list, security questionnaire, or compliance evidence — contact us.

Contact legal@engageiq.com